Who Resets Passwords?

Who Resets Passwords?

  1. MicroMD PM - (Patient Demographics / Appointment Scheduling / Billing software) 
    1. Practice Administrators/Supervisors maintain this setup
    2. Provider setup requires a SIGNED form and is done by CPH
    3. Password reset is done by Supervisors/Super Users
  1. Dentrix - (Dental EHR)
    1. Practice Administrators/Supervisors maintain this setup
    2. Provider setup requires a SIGNED form and is done by CPH
    3. Password reset is done by Supervisors/Super Users
  1. MicroMD EMR - (Medical EHR)
    1. All new user requests must come into CPH by using the New EMR User form
    2. Provider setup requires a SIGNED form and is done by CPH
    3. Password reset is done by Supervisors/Super Users
  1. Citrix - (Access to applications locally or remotely)
    1. All requests must come into CPH by using a form request 
    2. Password reset is done by CPH Staff
  1. CPH HelpDesk (ZOHO) - ( Ticket system to track/follow issues and login request)
    1. New Accounts can be requested
    2. Password reset can be done by the end user
  1. eSolutions / EDI - (Billing software, claims tracking, statements)
    1. New Accounts can be requested and are done by CPH
    2. Passwords reset can be done by the end user
  1. Solution Reach / Conversations / SR Notify - (Patient reminder software)
    1. SR Administrators maintain this setup
    2. Connie at GCHC creates their accounts
    3. Passwords reset can be done by the end user  
  1. Azara - (Quality Management software)
    1. Azara administrators create accounts
    2. Passwords reset can be done by the end user
  1. HR Software / Namely -  (Human resources software, time sheets, payroll, etc by GCHC)
    1. HR Staff staff maintain this setup
  1. MangoApps - (Company communication software by GCHC)
    1. Maintained by Marketing Director

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